Officer – Information Management (HON0001EI)


Officer – Information Management (HON0001EI)

Arup is the creative force at the heart of many of the world’s most prominent projects in the built environment and across industry. Working in more than 140 countries, the firm’s designers, engineers, architects, planners, consultants and technical specialists work with our clients on innovative projects of the highest quality and impact. Our East Asia offices employ approximately 3,000 staff and are engaged in prestigious multi-disciplinary projects covering buildings, infrastructure, advisory services, planning and technical consulting areas. We embrace equality, diversity and inclusion in all aspects including individual differences and open-mindedness. We are committed to applying our expertise, diversity of thinking and independence in the quest for a safe, sustainable and resilient future – for all. This is how we shape a better world. Currently we are looking for a capable and independent individual for the following position as part of the multi-disciplinary team.

Officer – Information Management (HON0001EI)


  • Explore, review, map and process subscription application of external information resources, e.g. databases, journal collections and digital platforms, etc.
  • Develop and maintain a user-friendly webpage to display information resources, and promote its usage
  • Manage an online evaluation platform including usage and users’ feedback, promote usage through coaching sessions or campaigns, and prepare monthly usage statistics
  • Handle front-line enquiries and perform routine library duties, e.g. cataloguing and organizing materials / information, maintaining library records / websites, information resource tutorials, etc.
  • Participant in the development of Knowledge and Information Management (KIM) strategic plan
  • Support market intelligence services, produce alerts on industrial news and updates, and conduct literature reviews
  • Provide reference and bid support services by applying strong referencing skills through utilizing in-house and external databases
  • Collaborate with counterparts in different Arup offices to support reference services
  • Provide support in knowledge management initiatives / events on ad hoc basis
  • Perform other relevant duties as assigned

Qualifications & Experience required:

  • Degree in Library or Information Science / Management, or a recognized professional qualification in Information Science
  • At least 4 years of relevant experience in Information Management gained from sizeable company
  • Strong sense of trends in information usage and development, especially on new digital technology applications in facilitating information access and discovery
  • Familiar with news, e-books and e-articles platforms, e.g. Wisers, MeltWater, GlobalData, Statista, Springer, SAGE, ScienceDirect, will be an advantage
  • Good analytical and computer skills, advanced excel, knowledge in Power BI, SharePoint and HTML will be an advantage
  • Demonstrated ability to learn and use new technology
  • Flexible and able to effectively respond to ad hoc enquiries
  • Self-motivated and have strong drive to sustainability, value adding and continuous development
  • Good interpersonal skill with strong written and spoken English and Chinese

Candidates with less experience will be considered for the position of Assistant Officer – Information Management.

We offer a competitive remuneration package commensurate with qualifications and experience to the right candidate including Global Profit Share scheme, additional fringe benefits of maternity / paternity leave and long-term career development opportunities.

For interested applicants, please click “Apply Now” to submit your online application.

Personal data collected will be used for recruitment purpose only. Applicants not contacted within 8 weeks may consider their applications unsuccessful.