From Inspiration to Action: Assessing AI Literacy – Heleni Linton Bursary
By Alice Chan, Heleni Linton Bursary Recipient
Introduction
With the kind assistance of the Heleni Linton Bursary, I started my capstone research project for my Master of Science in Technology, Design and Leadership for Learning. The project aimed to access the AI literacy of Hong Kong academic library staff using a mixedmethods approach.
The Spark of Inspiration
My research idea began when Dr. Leo Lo visited Hong Kong in December 2024 and engaged in lively discussions about generative AI (GenAI) and artificial intelligence (AI) practices in libraries with library staff from multiple universities. After reading Dr. Lo’s paper on US librarians’ AI literacy, I felt motivated. It helped me realize that while everyone was discussing ways to “improve AI literacy,” very few took the time to first evaluate the current situation.
Prior to starting new AI projects or training initiatives, we must assess our current situation. In light of this realization, I focused my capstone project on figuring out AI literacy level among academic library staff.
Key Findings: A Snapshot
I surveyed 70 academic library staff and interviewed 6 of them across eight universities. Here are a few key takeaways:
- The majority of library staff have a moderate level of AI literacy; while chatbots and other basic tools are frequently used, advanced applications are uncommon.
- Education level and professional role are important; librarians and people with a background in education typically score higher.
- Confidence and capability are significantly impacted by prior AI training.
- Concerns about privacy, technical difficulties, content quality, and time constraints were mentioned by staff as barriers to AI adoption and learning.
- Peer learning groups and flexible online courses are the most preferred formats for professional development in AI.
Acknowledgment
For making this research possible, I would like to sincerely thank the Heleni Linton Bursary and the Hong Kong Library Association. I was able to recruit respondents, access survey instruments, and share insightful information with the library community. Without their support and funding, this project would not have been feasible.
Final Thoughts
AI is rapidly changing the way libraries provide services to our communities. This research is only the beginning. I’m grateful to HKLA, my mentors, and every participant who made this possible.